A collection of 16 posts
A nurse texts a patient's lab results to a colleague using a personal phone. A receptionist confirms an appointment over the phone to
A Receptionist, a Sticky Note, and a $1.5 Million Fine A front-desk employee at a specialty clinic jotted down a patient's name,
A Receptionist, a Fax Machine, and a $1.5 Million Mistake I once worked with a specialty clinic where a front-desk employee faxed a patient&
A front-desk employee at a cardiology clinic in Texas faxed a patient's billing statement to the wrong number. The document included a name,
A hospital employee in Texas once forwarded a patient's lab results to her personal Gmail account so she could "finish charting at
A Single Unencrypted Laptop Changed Everything In 2017, a stolen laptop cost Lifespan Health System Affiliated Covered Entity (ACE) a $1,040,000 settlement with
A hospital in Texas once faxed a patient's psychiatric records to the wrong physician's office — a solo practitioner across town who
A Receptionist, a Waiting Room, and a $1.5 Million Mistake A few years ago, I consulted with a mid-size behavioral health clinic that had
A Single Misunderstood Term Cost This Health Plan $6.85 Million In 2018, Premera Blue Cross agreed to pay $6.85 million to settle HIPAA
A Receptionist, a Fax Machine, and a $1.5 Million Fine A few years ago, I consulted with a specialty clinic where a front-desk employee
A hospital receptionist emails a patient's lab results to the wrong address. A dental office posts a before-and-after photo on Instagram — with the
A Receptionist, a Printer, and a $1.5 Million Penalty In 2018, a medical center employee left a stack of patient lab results sitting on
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