A collection of 79 posts
A nurse texts a patient's lab results to a colleague using a personal phone. A receptionist confirms an appointment over the phone to
A hospital employee in Texas once looked up her ex-husband's medical records out of curiosity. She didn't change anything. She didn&
A Receptionist, a Phone Call, and a $1.5 Million Problem A hospital receptionist confirmed a patient's diagnosis to someone who claimed to
Last year, a small orthopedic clinic in Virginia got a letter from HHS. Not the good kind. An investigation revealed they'd been using
In 2023, a dermatology practice in Massachusetts paid $150,000 to the Office for Civil Rights after a patient's medical photographs were disclosed
A managed IT company in Tennessee gets hit with a $2.3 million settlement from HHS because a hospital never signed a business associate agreement
A Spreadsheet, a Social Security Number, and a $1.5 Million Settlement In 2018, Anthem Inc. paid $16 million to the Office for Civil Rights
A hospital in Texas once sent a spreadsheet of 3,400 patient records to a business associate — with every column of identifying data still intact.
A patient in the waiting room overhears a nurse call out another patient's name. A fax containing lab results lands on a shared
The Statement That Trips Up Even Experienced Compliance Officers Here's a question I've watched rooms full of healthcare professionals get wrong:
A receptionist at a pediatric clinic prints a patient's immunization record and accidentally leaves it on the front counter for forty-five minutes. A
A hospital employee in Texas pulls up a patient's full medical record to verify an insurance code. She only needs the diagnosis and
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