PHI Meaning: What Protected Health Information Really Covers
A Receptionist, a Fax Machine, and a $1.5 Million Problem A few years ago, I watched a small physician's practice unravel over
A collection of 289 posts
A Receptionist, a Fax Machine, and a $1.5 Million Problem A few years ago, I watched a small physician's practice unravel over
A medical receptionist forwards a patient's appointment reminder to her personal email so she can "finish up at home." That email
A hospital employee in Texas looked up her ex-husband's medical records after a nasty divorce. No treatment purpose. No payment reason. Pure curiosity
A Receptionist, a Spreadsheet, and 18 Data Points Nobody Counted A few years ago, I consulted for a mid-size clinic that had emailed a spreadsheet
A Receptionist, a Waiting Room, and a $125,000 Fine A front desk employee at a medical clinic called out a patient's full
The Question That Trips Up Even Experienced Compliance Officers Last year, I watched a compliance officer at a mid-size hospital freeze during an audit when
A hospital marketing director once asked me if the number of flu shots administered last October counted as protected health information. She wanted to use
A $4.3 Million Mistake That Started With a Spreadsheet In 2016, the University of Texas MD Anderson Cancer Center lost an unencrypted USB drive
A Single Data Point Tripped a $1.5 Million Settlement In 2018, a health plan called Anthem paid $16 million to the Office for Civil
A Receptionist, a Fax Machine, and a $1.5 Million Mistake In 2018, a staff member at a large health plan faxed a patient'
A therapist mentions a patient's name and diagnosis in a hallway conversation with a colleague. A front-desk staffer leaves a printed appointment list
A Single Number That Cost a Health System $2.4 Million In 2018, the University of Texas MD Anderson Cancer Center lost an unencrypted USB
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