A collection of 241 posts
A nurse texts a patient's lab results to a colleague using a personal phone. A receptionist confirms an appointment over the phone to
A hospital employee in Texas once looked up her ex-husband's medical records out of curiosity. She didn't change anything. She didn&
A Receptionist, a Sticky Note, and a $1.5 Million Fine A front-desk employee at a specialty clinic jotted down a patient's name,
A Receptionist, a Phone Call, and a $1.5 Million Problem A hospital receptionist confirmed a patient's diagnosis to someone who claimed to
A hospital employee in Texas forwarded a patient's lab results to a family member who called and asked nicely. No written authorization. No
A Receptionist, a Fax Machine, and a $1.5 Million Mistake I once worked with a specialty clinic where a front-desk employee faxed a patient&
A hospital billing clerk in Texas pulls up a patient's full medical record — psychiatric notes, HIV status, substance abuse history — just to verify
In 2023, a dermatology practice in Massachusetts paid $150,000 to the Office for Civil Rights after a patient's medical photographs were disclosed
A Spreadsheet, a Social Security Number, and a $1.5 Million Settlement In 2018, Anthem Inc. paid $16 million to the Office for Civil Rights
A Missing Signature Cost One Hospital $865,000 In 2019, a patient at a mid-size medical center in the Southeast requested her records be sent
A hospital in Texas once sent a spreadsheet of 3,400 patient records to a business associate — with every column of identifying data still intact.
A Single Spreadsheet Cost This Hospital $4.3 Million In 2016, Advocate Health Care agreed to a $5.55 million settlement with OCR after breaches
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