Healthcare workforce HIPAA training strategies and solutions
A hospital billing clerk in Texas pulls up a patient's full medical record — psychiatric notes, HIV status, substance abuse history — just to verify
The Spreadsheet That Cost a Health System $4.3 Million In 2023, Yakima Valley Memorial Hospital settled with OCR for $240,000 after 23 security
A nurse at a large hospital system picks up the phone and reads a patient's HIV status to the wrong family member. No
A nurse in New York pulled up her ex-boyfriend's medical record on a slow Tuesday night. She didn't copy it. She
A $4.3 Million Fine Started with a Training Gap In 2023, the University of Texas MD Anderson Cancer Center lost its final appeal on
The Inspection That Shut Down a Tuesday Morning A dental office in suburban Ohio lost an entire day of patients last year — not because of
A $50 Phone Call That Cost a Hospital Everything A front desk coordinator at a mid-size hospital in the Midwest picked up the phone. The
A billing company in Tennessee lost $2.3 million because its leadership believed HIPAA was a hospital problem, not theirs. CHSPSC LLC, a management company
A $4.3 Million Penalty Started With One Untrained Employee In 2019, the University of Texas MD Anderson Cancer Center lost its appeal of a
A patient in the waiting room overhears a nurse call out another patient's name. A fax containing lab results lands on a shared
Your Chatbot Just Became a Liability A nurse pastes a patient's medication list into an AI chatbot to draft a care summary. It
A Receptionist, a Curiosity, and a $2.4 Million Problem In 2018, the University of Texas MD Anderson Cancer Center lost its appeal of a
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