A collection of 9 posts
A therapist I consulted with last year was using the standard Google Voice app to confirm appointments, send session reminders, and even discuss medication changes
A Therapist's Worst Nightmare Started With a Default Password In 2022, a mid-sized behavioral health practice in the Southeast discovered that session notes
The Enforcement Hammer Dropped — and Telehealth Was in the Crosshairs In March 2023, HHS OCR announced that the telehealth enforcement discretion period — the pandemic-era flexibility
The Zoom Call That Cost a Psychiatrist Everything A solo psychiatrist in New England conducted therapy sessions over a consumer-grade video app for two years.
In January 2025, HHS confirmed that the temporary telehealth enforcement discretion introduced during the COVID-19 public health emergency has ended. That means every healthcare organization
When OCR announced in late 2024 that the pandemic-era telehealth enforcement discretion would not be extended indefinitely, hundreds of healthcare organizations suddenly realized they had
When OCR settled with a behavioral health provider in 2023 for $125,000 after a therapist conducted sessions over a consumer-grade video platform without a
In early 2024, OCR settled with a telehealth provider for $950,000 after an investigation revealed the organization had deployed a cloud-based therapy platform without
When HHS announced in late 2024 that the COVID-era telehealth enforcement discretion would not be extended indefinitely, many healthcare organizations realized they had been operating
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