A collection of 90 posts
A dermatology practice in the Midwest thought they were doing patients a favor. Front desk staff texted appointment reminders, lab results, and even photos of
A dermatology practice in New England lost $150,000 in a single afternoon — not because of malpractice, but because a medical assistant left a patient&
A Single Unencrypted Email Cost This Health Plan $3.5 Million In 2018, Anthem Inc. paid a record $16 million to settle HIPAA violations after
A Receptionist, a Fax Machine, and a $1.5 Million Mistake In 2018, a medical center in Tennessee faxed a patient's complete treatment
A front-desk employee at a pediatric clinic in Texas mentioned a patient's diagnosis to the child's school counselor over the phone.
A cardiologist's office in New York paid $100,000 to settle with OCR after a single employee left PHI visible on a computer
A major health system migrated its entire patient scheduling platform to the cloud in 2022. They picked a well-known vendor. They assumed the vendor "
A Telehealth Startup's $1.5 Million Wake-Up Call In 2023, a mental health telehealth company called Cerebral agreed to a $7.1 million
A hospital in the Midwest fed three years of patient discharge summaries into a generative AI tool last year. The goal was noble — predict readmission
A Spreadsheet That Cost $6.85 Million In 2018, Premera Blue Cross agreed to pay $6.85 million to the Office for Civil Rights after
A therapist in a small group practice mentioned a patient's diagnosis during a casual hallway conversation with the front desk staff. No chart
A behavioral health practice in the Midwest thought they were covered. They'd signed Google's Business Associate Agreement, upgraded to Google Workspace
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