Expert guidance on HIPAA training, compliance best practices, and healthcare workforce management.
A Receptionist, a Sticky Note, and a $1.5 Million Fine A front-desk employee at a specialty clinic jotted down a patient's name,
Carl B. Johnson
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Jul 6, 2026
In 2018, a small dermatology practice in Massachusetts agreed to pay $150,000 to the Office for Civil Rights after a physician threw patient records
Carl B. Johnson
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Jul 5, 2026
In 2017, Presence Health paid $475,000 to the Office for Civil Rights after a single mistake: they waited too long to notify patients about
Carl B. Johnson
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Jul 5, 2026
The Envelope That Ended Up at the Wrong Address A few years ago, a large health plan outsourced its Explanation of Benefits mailings to a
Carl B. Johnson
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Jul 4, 2026
That Stack of Forms Your Front Desk Hands Out? It Might Be Wrong. I once walked into a three-provider medical practice in Georgia and asked
Carl B. Johnson
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Jul 4, 2026
A small pediatric clinic in Colorado thought they had HIPAA handled. They'd trained their staff once — back in 2014. When OCR came knocking
Carl B. Johnson
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Jul 3, 2026
A Receptionist, a Phone Call, and a $1.5 Million Problem A hospital receptionist confirmed a patient's diagnosis to someone who claimed to
Carl B. Johnson
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Jul 3, 2026
In February 2011, a health plan called Cignet Health of Prince George's County, Maryland received a $4.3 million civil monetary penalty from
Carl B. Johnson
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Jul 3, 2026
A mental health counselor in private practice once told me she didn't need to worry about HIPAA because she wasn't a
Carl B. Johnson
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Jul 2, 2026
The Inspection That Exposed Two Problems at Once A clinic in the Midwest got an OSHA inspection after a needlestick injury went unreported. The compliance
Carl B. Johnson
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Jul 2, 2026
In August 1996, President Bill Clinton signed a law that most people in healthcare couldn't even pronounce correctly. Thirty years later, that same
Carl B. Johnson
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Jul 1, 2026
A therapist I consulted with last year was using the standard Google Voice app to confirm appointments, send session reminders, and even discuss medication changes
Carl B. Johnson
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Jul 1, 2026
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