A collection of 47 posts
A woman in California walked into her pharmacy and discovered that an employee had accessed her prescription records — not to fill a prescription, but out
The Clipboard That Could Cost You $5.1 Million Picture the scene: a patient walks into your front office, and your receptionist slides a clipboard
That Stack of Forms Your Front Desk Hands Out? It Might Be Wrong. I once walked into a three-provider medical practice in Georgia and asked
A paralegal calls your office on a Tuesday afternoon. She says she's sending over a subpoena for a patient's medical records
A woman walked into a dermatology clinic in Phoenix, checked in at the front desk, and was handed a clipboard with a single sheet of
A $4.75 Million Mistake That Started With One Misunderstood Rule In 2022, Memorial Hermann Health System paid a $2.4 million settlement to HHS
A Mother Waited 18 Months for Her Son's Medical Records. Then OCR Got Involved. In 2019, Cignet Health of Prince George's
That Binder Gathering Dust at Your Front Desk Could Cost You Six Figures I walked into a dermatology practice last spring and asked to see
In 2023, a mid-size hospital system in the Southeast received a corrective action mandate from OCR after routinely using an outdated, overly broad release form
In 2022, OCR settled with a dental practice in New England for $30,000 after an investigation revealed — among other violations — that the practice had
In 2023, OCR settled with a dental practice in New England for $50,000 after investigators found the organization had failed to provide patients with
In 2023, a patient in Texas discovered her therapist had disclosed session notes to a family member without authorization. She hired an attorney, filed suit
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